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PEDAL CYCLING ALAMEDA 

FAQs

 

We’re so glad you’re here! We believe every member of our PEDAL CYCLING ALAMEDA community matters. Our goal is to do our very best to ensure that every experience with PEDAL exceeds expectations. If that doesn't happen, we hope you will give us an opportunity to try to address any challenge faced. To do that, please e-mail us at letsride@pedalcyclingalameda.com. Please include: (1) your name, (2) your contact information, and (3) a description of your concern. Thank you in advance for giving us the opportunity to listen and ensure everything is as right as can be.

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A bit about us!

We are an independently owned studio. Just a local mom (of twins) who lives in Alameda, and wants a comfortable and fun place to go and SPIN! We are excited to be a part of your lives and the community of Alameda. We hope to become your HAPPY PLACE - where you can come and spend a part of the day for yourself! Listen to some great music, get your sweat on, enjoy the company of those around you doing the same thing and be supported in both your fitness and emotional well-being. Come and PEDAL with us!

 

We have 15 SPINNER RALLY bikes – that’s one for the instructor and 14 for you to come and join us. The bikes are each equipped with SPD compatible shoe-clips, but they also have toe cages so if you don’t have clip-in shoes, it’s ok - just bring your gym shoes. We also have TIEM Brand shoes for purchase. Check them out in our retail area - you will love them!

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Sheesh... Covid has definitely changed everything, right? But in line with making lemonade out of lemons we have made some big changes in the last year. Our beautiful studio on Park Street is no longer ours (sad face) BUT we have found a new OUTDOOR HOME at The Mission HQ where we have been riding outdoors in their front parking lot since June.  And you will see - it's AWESOME! Bikes are socially distanced and disinfected before/after each class. You are also more than welcome to wipe them down again with the provided wipes beforehand and we will ask you to do so again at the end of your ride as well. Please wear a mask when you enter/exit and are moving around the facility.

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Please note - we are no longer providing towels. But we do sell them! And they're even PEDAL branded. $15

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Hydration is VERY important when you’re riding.  You will need to have enough water with you to drink throughout the ride. We encourage the use of reusable bottles – and you can fill them up at our FLOWATER station. You never knew water could taste this good! If you forget your bottle – you can purchase one of our re-usable PEDAL bottles for $10.

 

So.. we're riding OUTDOORS! Which means we will be subject to all the weather elements. Please dress and and prepare accordingly. Layers... perhaps a hat - either for warmth or as a sun shield (which we sell!!) depending on the forecast... sun glasses.... sunscreen... And even though we spend a lot of energy sending positive vibes to the weather fairy, if there's a chance of rain OR air quality is questionable, please pay attention to the FitDegree APP for possible cancellations. 

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NEXT, a bit about you….

Everyone is welcome! You do not need to be at a certain fitness level to join into a class.  You set your own bike tension and you ride at your own pace. A brand-new rider can be in the same class as a long-time experienced rider. Come one, come all!

 

Our scheduling system opens up on a rolling 7-days, so you will be able to book 7 days out from each day you access the system.

 

In order to not be charged for a missed class, cancellations must be completed 3-hours BEFORE your booked class. This needs to be accomplished in your account on our APP. 

 

You can go directly to your bike of choice when you arrive. We request that you arrive 5 minutes early so that you are ready to ride on time. Please also allow an extra 5 to 10 minutes if you are new so that we can assist you to get properly set-up on your bike.

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We are very excited to welcome you into our community and can't wait to PEDAL with you!

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